Return Policy

Please see below for more details on our return policy.

• Returns
• Return process
• Refunds
• Exceptions
• Questions

Returns

All returns must be postmarked within seven (7) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

Return process

To return an item, please email customer service at info@123supply.ie to obtain a Return Merchandise Authorisation (RMA) number. After receiving an RMA number, place the item securely in its original packaging, and mail your return to the following address:

Please note, you will be responsible for all return shipping charges. We strongly recommend using a trackable method to mail your return.

Refunds

After receiving your return and inspecting the condition of your item, we will process your refund. Please allow at least five (5) days from the receipt of your item to process your return. Refunds may take 1–2 billing cycles to appear on your credit card statement, depending on your credit card company.

We will notify you by email once your return has been processed.

Exceptions

For defective or damaged products, please contact us at the details below to arrange a refund or exchange.

Questions

If you have any questions concerning our return policy, please contact us at: